If customers expect a quick reply and you are away from your emails for a while it can be very useful to switch on an Out Of Office automatic response. You can use this to set their expectations and may be to provide them with alternative options until you return.

Step 1: Login to the Siteground webmail client.

To do this go to https://your-website-name.co.uk/webmail replacing your-website-name.co.uk with your own domain name. You then need to enter your email address and password.

Login to your email account

If you have forgotten your password and I host your website please get in touch and I can reset this for you. If you have your own account with Siteground you will need to open a support call with them and work through their security checks.

Step 2: Click on AUTO RESPONDERS in the let hand navigation menu

As shown below, once you have logged into your account, you will see on of the options on the left is AUTO RESPONDERS. When you click on this you will see where you can set-up your automatic response. You can even time this so you don’t forget to switch it off when you get back. After you have entered your message click Create.

Step 3: Enter your new password and then press Submit

Enter your new password twice and then press Submit. You should then see the message

Step 4: Manage your auto response messages.

After you save your message you will see the message you have created and any previous messages set-up at the bottom of the page. You can edit these using the pencil icon or delete them using the dustbin.